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Facilities

The following facilities are available on the North Norfolk Railway.

Catering Facilities

Each of our stations have catering facilities. Sheringham station buffet, on platform 1, is open most days of the year, even when no trains are running. It serves a selection of hot and cold snacks, drinks, light refreshments, confectionery and ice cream. There is a seating area inside and numerous picnic tables outside, further up the platform.

Weybourne and Holt both have smaller buffets which are open most days trains are running, subject to the availability of volunteers. Light snacks, hot and cold drinks, confectionery and ice cream are available at these stations. Limited seating is available outside. Holt station has a large outside picnic area, situated beyond the museum.

In addition to our station buffets, the Midland and Great Northern Joint Railway Society operate the Muddle and Go Nowhere Real Ale Bar car on some days during the peak season. The bar serves draught real ale from the barrel, bottled beers, lagers, wines, selected spirits along with soft drinks, tea, coffee, hot chocolate and other light refreshments and snacks, click here to find out more.

We also operate some dedicated dining trains, as part of The North Norfolkman. Click here for details.

Souvenir Shops

Our main souvenir shop is located on platform 1 at Sheringham station. A range of books, DVDs, souvenirs, clothing and Thomas the Tank Engine merchandise are available in this shop, which is open most days during the year.

Smaller souvenir shops are located at Weybourne and Holt, again offering a selection of souvenirs of your visit.

Some items from our souvenir shops are available for purchase online. Click here for details.

Toilets & Baby Changing

Toilets are available for our visitors at Weybourne and Holt stations on days when trains are running. There is also a disabled toilet with baby changing facilities at both of these stations, accessed with a RADAR key which can be borrowed by asking a member of station staff.

Although we do not have any toilets at Sheringham, in a building immediately adjacent to the railway, North Norfolk District Council operate public conveniences which are open daily throughout the year. These facilities are locked at 8pm between Mid-March and October, and at 5pm on all other times. (Information correct: April 2014.)

Some of our trains also have toilets onboard but unfortunately these are not suitable for disabled people.

Museum & Education

The William Marriott Museum is located in the goods shed at Holt station. The museum is operated by the M&GN Joint Railway Society and is open when trains are running during the summer. For details visit the museum website.

Some museum artifacts and small exhibitions are also available around the railway. Currently there is a display on the history of Sheringham station in the ladies' waiting room at Sheringham. There is also a display in the museum signal box, situated on platform 2 at Sheringham.

In platform 3 at Sheringham is our children's activity coach, part of our education facilities. More information on Education on the NNR is available on the Education department's website.

Disabled Facilities

Access to Trains

We have two refurbished coaches in service for passengers confined to a wheelchair.

One (see picture on the right) is panelled in European Ash, has provision for up to five standard sized wheelchairs and has standard seating for four accompanying friends. The picture windows give a fine view of the surrounding countryside and sea. It also has uplighting should your travel take place after dark.

The second coach has the same facilities but with a smaller capacity, which runs on our second train. This can accommodate up to four wheelchairs and has the same picture windows.

Although the majority of our services include one of the coaches mentioned above, the formation of the service trains do change and should you be travelling with a group confined to wheelchairs, we would recommend a phone call to 01263 820800 before the day of travel. We can then try to arrange for the necessary accommodation to be available for you.

Although there are usually toilets on each of our trains, the width of the corridor does not permit the passage of a wheelchair.

For passengers with limited mobility we can accommodate wheelchairs in our brake van whilst the passenger travels with their friends in our standard coaches.

Guide dogs are welcome, free of charge, on the North Norfolk Railway.

Sheringham Station

At Sheringham, there is a large Pay and Display car park immediately adjacent to the station, this is operated by North Norfolk District Council, which has spaces allocated for the use of Blue Badge Holders, please note that Blue Badge holders are not exempt from charges in this car park. There is a ramp that leads to an access gate from the car park onto Platform Two. There is also a handful of on road parking bays allocated for the use of Blue Badge holders adjacent to the station buildings on Railway Approach

Once in the station, there is level access throughout, this includes the Booking Office, Souvenir Shop and to the Buffet, however transfer between Platform One and Two will require crossing the track by means of an approved pedestrian board walk, as shown here. The boardwalk is situated at the bottom of fairly steep ramps, down from platform level.

Sheringham station does not have any toilet facilities, however there is a council operated provision in the building adjacent which provides a disabled toilet operated with a RADAR Key; these facilities are open daily, being locked at 8pm between Mid-March and October, and at 5pm at all other times. (Information correct: April 2014.)

Weybourne Station

At Weybourne there is accommodation for about fifteen cars in the station car park. The access is again on the level. The both platforms in use at Weybourne are paved and level access is available to the booking hall, shop and buffet. Access to the car park and main station building from platform two is via a wooden boardwalk at the end of the platform. This involves the negotiation of the slopes at the end of the platforms. However as this involves crossing the line it is essential that a member of station staff or the Guard escort you across safely.

There is a disabled toilet at this station, accessible with a RADAR key which can be borrowed from the Buffet.

Holt Station

At Holt Station, there is a large car park operated by the North Norfolk Railway which has disabled spaces close to the main station buildings and platform one. There is level access to most facilities, however the over flow carpark is a field and as such may not be suitable for wheelchairs. 

There is a disabled toilet at this station, accessible with a RADAR key which can be borrowed from the Ticket Office.