Frequently Asked Questions…

Sheringham: There is a large Pay & Display car park just opposite the station. Please see the North Norfolk District Council website for more details.

Holt: Free parking is available at Holt Station. Please note that this may not be available during special events.

There are also various Pay & Display car parks within Holt town, which is approximately a 30-minute walk away. Please see the North Norfolk District Council website for more details.

We are very happy to carry cycles at a small additional charge of £3.00 per cycle (advanced booking £2.50 per cycle). However, accommodation is limited on some trains and for a party of eight or more we would ask that you contact us in advance so that suitable arrangements can be made.

 

We have two refurbished coaches in service for wheelchair users. Please note that these accessible compartments do need to be booked in advance; we kindly ask that you call our Bookings Team on 01263 820800 to check availability and book.

  • One is panelled in European Ash and has provision for up to four wheelchair users and has fixed seating for four accompanying friends. The picture windows give a fine view of the surrounding countryside and sea. It also has up lighting should your travel take place after dark.
  • The second coach has the same facilities but with a smaller capacity, which runs on our second train. This can accommodate up to three wheelchair users and also has fixed seating for two other passengers. It has the same picture windows.

Although the majority of our services include one of the coaches mentioned above, the formation of the service trains do change and we would recommend a phone call to 01263 820800 before the day of travel. Our team can then try to arrange for the necessary accommodation to be available for you.

Each station has accessible toilet facilities and step free access. Should you need a key to access toilets please ask a member of our platform team.

We regret that our Dining Trains do not currently have an accessible compartment.

Dogs are allowed to travel on our daily services for a charge of £3.00 (advanced booking £2.50). They should be kept on a lead and must not sit on the seats or tables. You may be asked to leave if they do so.

Dogs are welcome in the seating area of the buffet at Sheringham but are not allowed in the servery area. They are not permitted in the buffets at Weybourne or Holt.

Please note that dogs (except Assistance Dogs) are not allowed on Dining Trains, Santa Specials, the Norfolk Lights Express or certain other special trains. Details regarding access during Special Events will be provided on the individual events pages.

 

Our Child ticket is valid for children between the ages of 3 and 15. Those under the age of 3 can travel for free and do not require their own ticket to travel on the Railway.

The Poppy Line that our engines run along is 5.5 miles long, travelling from Sheringham town centre to the outskirts of Holt.

Outbound

Sheringham to Weybourne: 10 mins

Weybourne to Holt: 10 mins

Return

Holt to Weybourne: 10 mins

Weybourne to Sheringham: 10 mins

Please note that the above is an approximation and does not include stopping or visiting time at Stations or if the train stops at the Kelling Heath halt.

Specific timetables can be seen via our Opening Dates & Times page

 

Unfortunately, operational or other considerations may mean that it is necessary to alter, amend or cancel train services and other activities. As a result, it is not possible to state which engine will be running on a certain day.

 

Our heavy engineering work is undertaken at Weybourne and as a result the sheds are not accessible except for during Behind the Scenes Tours. You will be accompanied by a knowledgeable guide, who will be able to answer any questions you may have.

Please note that access to the sheds without prior permission is not allowed under any circumstances.

Please see our Terms & Conditions for details regarding refunds.

You can get involved with any aspect of the North Norfolk Railway as a volunteer. More information can be seen on our Volunteering page.

Alternatively, you can help support the charity that works to preserve, display and operate much of what we do. The M&GN Join Railway Society owns five locomotives and much more, and it runs the William Marriott Museum at Holt. Why not become a member?

Or you can become a shareholder of the North Norfolk Railway plc and qualify for some unique benefits and discounts.