Frequently Asked Questions2022-04-11T16:26:40+01:00

Here are some of the most common questions we get asked…

Sheringham: There is a large Pay & Display car park just opposite the station. Please see the North Norfolk District Council website for more details.

Holt: Free parking is available at Holt Station. Please note that this may not be available during special events.

There are also various Pay & Display car parks within Holt town, which is approximately a 30-minute walk away. Please see the North Norfolk District Council website for more details.

We are very happy to carry cycles at a small additional charge of £3.00 per cycle (advanced booking £2.50 per cycle). However, accommodation is limited on some trains and for a party of eight or more we would ask that you contact us in advance so that suitable arrangements can be made.

 

We are delighted to accept wheelchairs and with our converted coaches, a passenger confined to a wheelchair can still enjoy the excellent views from the train. Please contact the General Office on 01632 820 800 to check availability and book. We regret that wheelchair accommodation is not available aboard our North Norfolkman Dining Trains.

Although there are usually toilets on each of our trains, the width of the corridor does not permit the passage of a wheelchair.

We have two refurbished coaches in service for passengers confined to a wheelchair.

  • One is panelled in European Ash, has provision for up to five standard sized wheelchairs and has standard seating for four accompanying friends. The picture windows give a fine view of the surrounding countryside and sea. It also has uplighting should your travel take place after dark.
  • The second coach has the same facilities but with a smaller capacity, which runs on our second train. This can accommodate up to four wheelchairs and has the same picture windows.

Although the majority of our services include one of the coaches mentioned above, the formation of the service trains do change and should you be travelling with a group confined to wheelchairs, we would recommend a phone call to 01263 820800 before the day of travel. We can then try to arrange for the necessary accommodation to be available for you.

Dogs are allowed to travel on our daily services for a charge of £3.00 (advanced booking £2.50). They should be kept on a lead and must not sit on the seats or tables. You may be asked to leave if they do so.

Dogs are welcome in the seating area of the buffet at Sheringham but are not allowed in the servery area. They are not permitted in the buffets at Weybourne or Holt.

Please note that dogs (except Assistance Dogs) are not allowed on Dining Trains, Santa Specials, the Norfolk Lights Express or certain other special trains. Details regarding access during Special Events will be provided on the individual events pages.

 

Our Child ticket is valid for children between the ages of 3 and 15. Those under the age of 3 can travel for free and do not require their own ticket to travel on the Railway.

The Poppy Line that our engines run along is 5.5 miles long, travelling from Sheringham town centre to the outskirts of Holt.

Outbound

Sheringham to Weybourne: 10 mins

Weybourne to Holt: 10 mins

Return

Holt to Weybourne: 10 mins

Weybourne to Sheringham: 10 mins

Please note that the above is an approximation and does not include stopping or visiting time at Stations or if the train stops at the Kelling Heath halt.

Specific timetables can be seen via our Opening Dates & Times page

 

Unfortunately, operational or other considerations may mean that it is necessary to alter, amend or cancel train services and other activities. As a result, it is not possible to state which engine will be running on a certain day.

 

Our heavy engineering work is undertaken at Weybourne and as a result the sheds are not accessible except for during Behind the Scenes Tours. You will be accompanied by a knowledgeable guide, who will be able to answer any questions you may have.

Please note that access to the sheds without prior permission is not allowed under any circumstances.

Please see our Terms & Conditions for details regarding refunds.

You can get involved with any aspect of the North Norfolk Railway as a volunteer. More information can be seen on our Volunteering page.

Alternatively, you can help support the charity that works to preserve, display and operate much of what we do. The M&GN Join Railway Society owns five locomotives and much more, and it runs the William Marriott Museum at Holt. Why not become a member?

Or you can become a shareholder of the North Norfolk Railway plc and qualify for some unique benefits and discounts.

FORTHCOMING EVENTS

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The North Norfolk Railway offers far more than just a train ride! Grab your tickets, watch the guard wave his green flag, listen for the sound of the whistle and a whoosh of steam as you set off on a timeless journey through some of Norfolk’s most stunning coastal countryside.

The railway operates both steam and heritage diesel trains transporting passengers on an 11 mile return journey between the delightful Victorian resort of Sheringham and the smart Georgian town of Holt.

The coloured days on the calendar below indicate the dates on which trains run (if there is no colour, the railway is closed). Click on a date to see the timetable, details of what to see and to plan your visit. Make a day of it with our great value rover tickets that are valid for unlimited travel allowing you to hop on and off all day! We recommend booking in advance and passengers doing so receive a generous discount on their fares.

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